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Salesforce CRM

Salesforce® Flow Automation tool. Short guideline
Flow is a powerful instrument in Salesforce® and a great tool to automate your processes without coding, so most commonly used by Salesforce administrators. At the end of 2022, Salesforce will be retiring Workflow Rules and Process Builder automation and you won’t be able to create a new one. So it is a point to create now all automation using Flow and transfer your Workflow Rules and Process Builders to flows.
03 November 2022
Salesforce
IoT
Native IT Service Management solution for Salesforce®
There are numerous ITSM options on the market, the most prominent of which are: Freshservice, ServiceNow, BMC Remedy, SolarWinds Service Desk, and so on. They are all outside of the Salesforce system, necessitate additional user training, and have the potential to complicate the business process. As a result, many Salesforce clients seek native ITSM Salesforce solutions to consolidate all processes on a single platform. This was a project for our group.
20 September 2022
10 Effective ways to upsell Salesforce® to existing customers
When many companies look to increase their revenue, it's important to work with your most valuable potential market: your current customers. Given that acquiring a new customer costs 5 to 25 times more than retaining a current one, working on upselling and cross-selling is a much more profitable way to grow your business.
01 September 2022
Salesforce Summer ‘2022 Release: new worthwhile features in Sales and Service Clouds
Salesforce Summer '2022 Release has got many features in Sales Cloud and Service Cloud. They cover sales, onboarding, and operations in the service-based organization as well as a trove of forecasting features. Several features seem to be the most relevant for process automation, improvement of customer service, and increased collaboration between teams. They can minimize the use of time and enhance efficiency. Let’s have a closer look at some of them.
13 July 2022
Top 10 Features from Field Service Release Notes Summer 2022. JET BI’s expert review
We have reviewed pretty big Field Service Release Notes Summer 2022 and prepared for you the 10 most interesting and useful features in the release. The article will save time on studying the release while highlighting the most important points.
30 June 2022
Salesforce CRM Customization and Managed Package Development
Integrate Salesforce CRM system with several solutions including website, LinkedIn Sales Navigator, Google Ads, Dealhub, and Salesloft to improve customer experience
20 June 2022

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