Salesforce Field Service Lightning®

AI-powered Salesforce® software for accurate field service management

Increase customer's satisfaction through FSL

The Field Service Lightning Software helps your business resolve field service calls faster, boost employee productivity in the field, automate appointment scheduling as well as manage schedulers, dispatchers, and technicians effectivelyThe Field Service Lightning Software helps your business resolve field service calls faster, boost employee productivity in the field, automate appointment scheduling as well as manage schedulers, dispatchers, and technicians effectively

Meet the features of Field Service Lightning

Work Order Management

Create and manage work orders for field service operations faster and easier with FSL
Smart and Efficient Scheduling

Set appointments automatically to the right technician based on time, skills, locations, and any business rules. Turn this menial task into a simple click and save time in the process
Dispatcher console

Ensure that the right job is assigned and routed to the right mobile employee. Dispatcher can track and monitor the service delivery in real time on a map or Gantt chart
Manage jobs from any device

Supervise your contractors and other employees all on the same platform with an offline app for Android and iOS
Instant communication with the team

Put to use an instant “Chatter” tool that lets managers, dispatchers, and mobile employees communicate in real time
Real-time analytics and Reporting

Monitor performance in real time and improve productivity across the board by analyzing the workflow of your employees
Inventory Management

Use Field Service Lightning’s inventory objects to track the storage, request, consumption, return, and retirement of items in your inventory

Your project experience with JET BI

We use an agile and comprehensive approach to deliver tailor-made solutions that cover your business needs

Project Initiation

Discovery

UX/Solution Design

Development

Acceptance Testing

GO-live

Warranty & Support

We define the project's objectives, scope, purpose, and deliverables to be produced

We dive into your requirements and business challenges to create a solution that meets your business needs

In-house UI\UX team creates a user-friendly and engaging design aligned with your customers' journey

We create a tailored solution using 15+ years of experience and the world's best practices

We conduct thorough end-to-end testing of the software with every business process from every function of the company

The transfer to the productive environment is initiated according to the cut-over plan and the data migration concept

We support our customers while the go-live phase. The preliminary ramp-up support turns then into the regular hotline support

QA is an inherent part of your project management approach. The well-defined testing procedure guarantees the best quality of the final solution

Industry expertise

Retail
Manufacturing
Fashion
Healthcare & Pharmaceuticals
Financial Services
High Tech
Professional Services
Nonprofits

Quick ramp-up

Hire certified developers and consultants in a quick and easy way. We can start working on your project in 2 days including contract signing

Transparent processes

We use the highest corporate security standards including infrastructure, background checks, information security, and intellectual property handling. We also sign NDAs

Focus on Business Value

Every project is coached by one of the co-founders, businessmen with deep technical experience

Frameworks diversity

We work both with numerous solutions by SAP and offer solutions of integration with Salesforce® platform.

Budget-friendly package

We offer our clients attractive pricing for JET BI products licenses and implementation

5 reasons to work
with JET BI

Our key services consist of projects on Salesforce and SAP platforms. Therefore, we know all the features of each of these systems and can offer you the best solution, taking into account your business needs budget and deadlines for a MVP

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