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Salesforce® Field Service

AI-powered Salesforce® CRM software implementation for accurate field service management.

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Increase customer's satisfaction through Salesforce FSL

Salesforce Field Service Lightning Software helps your business resolve field service calls faster, boost employee productivity in the field, automate appointment scheduling as well as manage schedulers, dispatchers, and technicians effectively. 

Meet the features of Salesforce Field Service Lightning

  • Work Order Management

    Work Order Management

    Create and manage work orders for field service operations faster and easier with FSL.

  • Smart and Efficient Scheduling

    Smart and Efficient Scheduling

    Set appointments automatically to the right technician based on time, skills, locations, and any business rules. Turn this menial task into a simple click and save time in the process.

  • Dispatcher console

    Dispatcher console

    Ensure that the right job is assigned and routed to the right mobile employee. Dispatcher can track and monitor the service delivery in real time on a map or Gantt chart.

  • Manage jobs from any device

    Manage jobs from any device

    Supervise your contractors and other employees all on the same platform with an offline app for Android and iOS.

  • Instant communication with the team

    Instant communication with the team

    Put to use an instant “Chatter” tool that lets managers, dispatchers, and mobile employees communicate in real time.

  • Real-time analytics and Reporting

    Real-time analytics and Reporting

    Monitor performance in real time and improve productivity across the board by analyzing the workflow of your employees.

  • Inventory Management

    Inventory Management

    Use Field Service Lightning’s inventory objects to track the storage, request, consumption, return, and retirement of items in your inventory.


We have available resources to start working on your project within 5 business days

1 UX Designer


1 Admin


2 QA engineers


1 Consultant


Your project experience with JET BI

We use an agile and comprehensive approach to deliver tailor-made solutions that cover your business needs

Project Initiation

Project Initiation



UX/Solution Design

UX/Solution Design



Acceptance Testing

Acceptance Testing



Warranty & Support

Warranty & Support




We define the project's objectives, scope, purpose, and deliverables to be produced

We dive into your requirements and business challenges to create a solution that meets your business needs

In-house UI\UX team creates a user-friendly and engaging design aligned with your customers' journey

We create a tailored solution using 15+ years of experience and the world's best practices

We conduct thorough end-to-end testing of the software with every business process from every function of the company

The transfer to the productive environment is initiated according to the cut-over plan and the data migration concept

We support our customers while the go-live phase. The preliminary ramp-up support turns then into the regular hotline support

QA is an inherent part of your project management approach. The well-defined testing procedure guarantees the best quality of the final solution

Industry expertise

  • 1Retail
  • 3Manufacturing
  • 5Fashion
  • 7Healthcare & Pharmaceuticals
  • 2Financial Services
  • 4High Tech
  • 6Real Estate
  • 8Nonprofits

Quick ramp-up

Hire certified developers and consultants in a quick and easy way. We can start working on your project in 2 days including contract signing.

Transparent processes

We use the highest corporate security standards including infrastructure, background checks, information security, and intellectual property handling. We also sign NDAs.

Focus on Business Value

Every project is coached by one of the co-founders, technical and business expert with deep expertise in systems integration.

Enterprise-level expertise

We work both with numerous solutions by SAP and offer solutions of integration with Salesforce® platform.

Pre-built packages and accelerators

Over 14 pre-built packages or products on top of the Salesforce platform which you can utilize and customize to streamline your implementation. Get even more value from your Salesforce implementation.

5 reasons to work
with JET BI

Our key services proposal is based on Salesforce and SAP platforms. We know the features of each of these ecosystems and can offer you the most optimal solution, taking into account your business needs, priorities, timeline and budget constraints.

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Steps following request submission



After receiving your request, we analyze it and we offer free online meeting slots (via email) so that we can discuss your needs in as much detail as possible


We begin gathering all necessary requirements to create comprehensive estimates, including timelines, resource allocations, risk assessments, and underlying assumptions.


Once all preparations are in place, we will initiate the project and move forward with the planned tasks

All Cases

What our clients say about JET BI expertise


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Our consultant will prepare valuable insights, estimates, questions about your request and contact you back in 1 business day or less.
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