SFDC licenses. Site.com and Authenticated Website User Licenses | JET BI

Salesforce licenses overview - Part 3+Whitepapers

Category: Salesforce FAQ
Published: November, 30, 2017

In the previous articles, we reviewed SF licenses which allow you to engage partners, customers, and employees. There are some more licenses types, which would help you to broaden your cooperation with external users. Today we are going to tell a few words about Authenticated Website User Licenses and Site.com User Licenses.



Authenticated Website User Licenses

Platform portal users have the Authenticated Website license, which is designed to be used with Force.com Sites (read the first article related to Force.com licenses). It gives named sites users unlimited logins to your Platform Portal to access customer support information.

The Overage Authenticated Website license is almost the same as the Authenticated Website license, except that users do not have unlimited logins.

Once you enable orders in your SF environment, standard profiles automatically include all necessary object permissions for orders, plus read access for products and price books. If a standard profile is assigned to your external user and these object permissions aren’t appropriate for him, consider creating custom profiles that don’t include these object permissions. This table lists the permissions that can be given to Authenticated Website users.

Objects Create Read Update Delete
Contacts check icon check icon check icon check icon
Documents   check icon    
Ideas check icon check icon    
Knowledge    check icon    
Orders check icon check icon check icon check icon
Price Books   check icon    
Products   check icon    
Custom Objects check icon check icon check icon check icon

Site and Site.com User Licenses

With Guest User licenses your public users could access to your Site.com or Force.com sites. If Communities is enabled, these users also have access to public pages in your communities. Site visitors have access to any information made available on an active public site. For each Guest User license, you can develop one site for your organization. For Site.com, Developer, Enterprise, Unlimited, and Performance Editions each come with unlimited Guest User licenses. 

For Force.com sites, Enterprise, Unlimited, and Performance Editions come with 25 Guest User licenses. Developer Edition comes with one Guest User license.

Site.com Only - Designed for users who need access to Site.com but not to standard CRM functionality. Site.com Only users obtain the same rights as Force.com - One App users, plus they have access to the Content app. However, they don't have access to the Accounts and Contacts objects. Users have access to an unlimited number of custom tabs but are limited to the use of one custom app, which is defined as up to 20 custom objects. 

Each Site.com Only user also needs either a Site.com Contributor or Site.com Publisher feature license to access Site.com. 

JET BI team can perform a comprehensive audit of your Salesforce solution and provide you with a detailed game plan to optimize your experience. Contact us right now to find out how we can make Salesforce work better for your organization while reducing overall costs.

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