Customer decided to create a new version of the existing business application with a completely new functionality. The main goal was to attract new clients and to increase the loyalty of the current ones. New app should provide a totally new way of customer experience and to replace the boring old version with the obsolete design.
Goals and tasks
Development of a mobile business app on both - Android and iOS platforms which should provide the following functionality:
- User creation using Salesforce community license;
- Authorization via social networks;
- Option to assign Fashion coach for each customer using SF Live Agent functionality;
- Photo sharing and postings in social networks;
- Blogging option;
- Increase of off-line sales;
- UI redesign, enabling accurate and modern look and hustle-free user experience;
- In-App functions.
JET BI team performed consulting and custom development services including:
- Requirements analysis;
- Development of mobile applications on iOS and Android platforms;
- UX design;
- Integration with Salesforce backend (authentication, community integrations, Live agent functionality);
- Implementation of push notifications using Salesforce push notifications;
- In-App payments;
- Integration with Social networks (authorization and sharing);
- Image compression on-the-fly;
- Implementation of social network functionality (posting texts and images, likes, rates).
JET BI realized the client’s vision of creating customer experience by delivering an open and flexible Social mobile platform for users of the mobile app. While staying on budget and time, JET BI delivered the all-round development of Customer’s application, from idea to release on Apple Store and Google Play markets including comprehensive UX design services for iOS and Android platforms. Our team also provided extensive QE and end-to-end testing services.
The Customer’s satisfaction with the final work resulted in new common projects.
Advantages of JET BI
- Extensive experience in mobile integrations with SAP and Salesforce platforms;
- High quality results guaranteed by the efficient QA processes and the transparent handling of bugs enhancement applications;
- Bureaucracy minimum adjustment to the client`s internal processes, challenges implementation with regard of the specific of the business processes;
- High level of employees`motivation.