Transfer of ABAP services to the outsourcing provider | JET BI

Case studies

Transfer of ABAP services to the outsourcing provider

SAP
Manufacturing
Published
14 Feb, 2018
JET BI TEAM 
  • Project manager
  • 4 SAP ABAP developers
TECHNOLOGIES 
  • SAP MM, FI, CO, SD, HR ABAP OOP,
  • dialogue programs, ALV reports, SAP Application log,
  • BAPI, BADI, User dialogs, batch input
PROJECT TIMELINE 

6 months - main project, 6 months - support

Goals and tasks 
  • Knowledge transfer about existing business processes, landscapes used in the company (more than 6 different systems), and about technical realization of the functionality;
  • Refine cooperation mechanisms between provider and customer;
  • Implement a pool of issues related to АВАР development which contemplate strict deadlines, precise budgets, and customer expectations meeting. Also cooperation with technical experts and managers from the side of customers  happened to be.
Project scope 

Implementation and mechanism refining in terms of the use of third party ABAP development services in a large oil and gas company.

Result 
  • 100% compliance with response time;
  • 100% compliance with deadlines for technical descriptions preparation and evaluation;
  • 98% compliance with implementation deadlines;
  • Cooperation mechanisms  between IT support on the customer`s side and external provider was refined, unified, and established in terms of service providing process;
  • Knowledge about main business processes and technical features of the implemented system transferred.
Advantages of JET BI 
  • Unique technical expertise and experience in Business Intelligence tools;
  • High quality thanks to the efficient QA processes and the transparent handling of bugs enhancement applications;
  • Bureaucracy minimum;
  • Adjustment to the client`s internal processes, challenges implementation with regard of the specific of the business processes;
  • High level of employees’ motivation.

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