Salesforce integration tools help share data kept in CRM with other systems. It means that any person in the organization and even non-Salesforce users can have access to the information. And just like that, it enables a deeper engagement with customers’ needs and requirements.
Taking into consideration that Salesforce is a CRM, integration tools are irreplaceable while connecting with other systems, such as ERP, for example, exchanging data regarding accounts and contacts or any business processes.
There is a variety of integration tools. We suggest getting familiar with the most commonly used of them:
Jitterbit is a powerful tool that allows for automated data exchange between various systems (at the moment there are about a dozen of them). In this case, we will only talk about Salesforce.
Jitterbit can even handle custom data structures. The setup is much more flexible than it initially looked. It is possible to use a bunch of different transformations and even write small pieces of code to transform data in almost any way possible.
The downside is that only Jitterbit Data Loader can be used for free. Jitterbit studio only free trial for a month, and then a paid subscription.
The MuleSoft integration platform offers ease of integration. Accessing corporate data from on-premises systems and cloud applications in a consistent and cost-effective way is one of the biggest challenges organizations face today. The MuleSoft AnyPoint Platform is a hybrid integration solution that connects these disparate technologies and lowers IT start-up and operating costs, ensuring maximum return on investment over time. A single integration solution for cloud and on-premises systems can help reduce labor costs and increase productivity, typically providing a return on investment in less than six months.
RapidiOnline is one of the leaders on the market. This is a simple, yet effective tool for integrating Salesforce with all Microsoft Dynamics ERP (whether it is Microsoft Dynamics AX, GP, NAV, 365 Business Central or 365 for Finance and Operations), but can also be used to integrate Salesforce with various other ERPs.
So what makes RapidiOnline unique? It not only synchronize fields but also stores and displays the most meaningful and insightful ERP data (such as Sales History, Payment History, Open Orders, and Financial Overview) wherever you need it the most in your Salesforce system.
Based on 25 criteria, Forrester compared the top players in the strategic iPaaS and hybrid integration platforms for 2019. The research results show that Tibco Cloud ™ Integration (Scribe Online) is the leader in this area. It has received the highest possible score in the following categories:
- Data integration.
- IoT integrations.
- B2B integration.
- Support for modern DevOps practices.
- API creation and management
- User experience.
- Deploying software.
The main focus of Tibco is Salesforce-ERP integrations but it can also create integrations with business intelligence software such as Hubspot.
Dell Boomi is an Integration Platform as a Service (iPaaS) designed to build both cloud and on-premises application integrations, or a combination of both. Dell Boomi is built on 100% built-in cloud Boomi AtomSphere integration platform. The platform supports cloud-to-cloud, SaaS-to-SaaS, cloud-to-LAN, LAN, and B2B integration. Boomi AtomSphere supports real-time integration that can scale to meet high volume needs and also supports master data management (MDM) and platform extensibility. Dell Boomi offers an integration platform that you can use to build integrations between clouds, on-premises, and hybrid integrations. Using a visual interface, you can access a number of common integration components that you can combine to create end-to-end integration workflows.
To make the right choice of an integration platform a user should consider some important initial details such as business size, budget, teams.
For enterprises Mulesoft and Jitterbit will be more suitable, RapidiOnline would be a good fit for smaller businesses as it is a really user-friendly solution that suit most budgets and business goals.
Do not hesitate to contact us in case you have any questions about Salesforce integration. JET BI team can create an upscale solution with regard to your business needs.